RIGHT OF CANCELLATION 

The Client is entitled to cancel the present Terms of Sale within 14 (fourteen) days after the date of delivery of the products. Without prejudice to the causes of exclusion indicated above, and to the extent permitted by law, the Client may, in fact, return the products without providing any justification or incurring any penalty whatsoever. 

If the Client decides to exercise the right of cancellation, the Client shall notify TAKEOFF GmbH of that decision according to the instructions provided by TAKEOFF GmbH. 

The Client shall be responsible for ensuring the return transportation of the products to TAKEOFF GmbH. If the transport is arranged by the Client, then the right of cancellation shall be forfeited if the products to be returned are lost or stolen during transport to the warehouses of TAKEOFF GmbH. 

The Client shall deliver the products, without undue delay, to the forwarding agent for return, in any case within fourteen days after the Client notified TAKEOFF GmbH, in the prescribed manner, of the Client’s decision to cancel the contract. 

If the Client makes use of the right of cancellation, the Client shall give TAKEOFF GmbH prior notice thereof by sending cancellation form an email to support@domocismetics.shop 

Cancellation Form

(If you wish to cancel the contract please fill out this form and send it back to us.)

                 TAKEOFF GmbH,

                 Gotthardstrasse 26 6300 Zug,

                 Switzerland

 
E-Mail: support@domocosmetics.shop

I/we hereby cancel my/our contract of purchase for the following order/item(s): 
- Date of order
- Name of customer
- Address
- Date
_______________

End of the Cancellation Form

Client’s returns should be sent to the following address: 

Dap Sides Euro Logistica SRL

Via Sesia, 18/20

20017 Rho (Milan) - Italy  

After the Client’s legitimate exercise of the right of cancellation, TAKEOFF GmbH shall proceed to reimburse the Client for the purchase price of the products and initial delivery fees, but not for the shipping fees for the return of the products. 

TAKEOFF GmbH shall proceed to reimburse the Client without undue delay, at the latest within 14 (fourteen) days after the date of delivery of the returned products to TAKEOFF GmbH or else within 14 (fourteen) days after the date on which the Client provides TAKEOFF GmbH with suitable proof that all the products involved in the cancellation have been shipped, whichever date comes first. 

The price of the Order shall be reimbursed through the same payment method as was used by the Client for the purchase. 

In any case, the Client shall return the entire product in its original packing and, in any case, not opened or used. 

The Client hereby acknowledges that the right of cancellation cannot be exercised if the products supplied are: 

• products that are made to order or clearly customized;
• products at risk of rapid deterioration or expiry;
• sealed products that are unsuitable for return for reasons of hygiene or health protection or because they have been opened after delivery;
• products that, after delivery, are, by nature, inseparably mixed with other products;

If, in the course of verifying the legitimacy of the cancellation, TAKEOFF GmbH ascertains that the Client’s right of cancellation has been forfeited, TAKEOFF GmbH shall return the product to the Client only if the Client agrees to assume the related shipping fees. TAKEOFF GbmH’s mere acceptance of products returned for the purpose of checking the condition of the same products by no means constitutes an acknowledgement of the legitimacy of the Client’s exercise of the right of cancellation.